How We Consult

With any organization hotel consulting begins with identifying the goal.  Establishing well defined metrics are crucial to model and measure hotel performance.

We work with your hotel to establish effective goals and create a reporting model to measure the hotel's improvement.  Once goals are defined we utilize technology to make sure information and communication flow immediately through all levels of your organization from line level to main office.

InnPerformanceTM is an Online Performance Management System customized to your objectives and implemented with ongoing training and support for your entire staff.

How We Train

In order to achieve results team members must be continually trained to focus on activities necessary to achieve success.  Without training and follow up management focus becomes lost in the every day tasks of running a hotel.

We assist your leadership teams in standardizing operating procedures.  InnPerformanceTM includes interactive modules online to increase performance in Revenue, General Management, Guest Services, Housekeeping, and Preventative Maintenance.  

InnPerformanceTM is customized specifically for your hospitality group, and we train your entire team to execute on your goals.  Training can be completed via interactive online training or enterprise training in a live event.